Taking their cue from the US financial meltdown, Filipino firms are now bracing for a nightmare scenario of sluggish consumer demand and high material costs. To survive, many are abandoning inefficient market strategies in favor of delivering quality services and products that can withstand the volatile market.

Proving its mettle in this regard is Bayan Business—the corporate solutions arm of Bayan Telecommunications—who recently set quality benchmarks across the industry by obtaining the coveted ISO 9001:2000 certification.

“The ISO certification is a breakthrough accomplishment for Bayan Business,” said Chito Franco, Bayan Business VP. “It not only solidifies our position as the leading provider of voice and data solutions, it also assures our customers and suppliers that they can stay competitive in these uncertain times with the help of our world-class technology.”

The ISO 9001:2000 represents a set of standards formulated by the International Standards Organization, a network of standards institutes spanning 157 countries. It acts as a definitive guide for determining whether a quality process system can deliver products and services that meet customer needs and expectations.

Through an auditing test conducted by TVU, an ISO accredited certification body, Bayan Business was found compliant in all Eight Quality Management Principles that form ISO 9001:2000, which include leadership, continual improvement, and mutually beneficial supplier relationship.

By excelling in these quality management principles, Bayan Business was deemed worthy of ISO certification, effectively setting the bar for network business communications in the country.

“For our customers and suppliers, the ISO certification is a sign of trust; it gives them confidence in having Bayan Business as their long-term telecoms partner,” adds Tunde Fafunwa, Bayan’s Chief Executive Consultant. “This recent triumph also inspires us at Bayan Business to continue innovating as we pursue our dynamic vision for network business communications.”